Presenting

Links  1

Keeping Listeners  3

Radio etiquette  5

Station Branding  7

Show Branding  7

 

Links

The chat between songs that isn’t a feature, the bread and butter of presenting.

Each link you ever do needs to have a structure. If its 10 seconds long or 2 minutes long you still need to know exactly what your message is, and know what you are going to do at the beginning, in the middle and at the end. You should do all this even before you open the mic.

You should know exactly what information you want to relay within a link. Do not put several pieces of information in one link i.e that was the kooks, they’re playing a tour soon, by the way i went out the other night with my mates and something funny happened, tonight at the student union this is happening. It is too much information for the listener to absorb.

Put the most important information at the beginning and the end of a link as this is what your audience will remember the most.

It is important that even very short links only stating your name and the station then saying what song is next show personality. Try to think of ways to make a bog standard radio link more interesting for your listener even if it only lasts 20 seconds.

Say your station name in every link. If people are just skipping through the channels or even looking for your station, they may have no idea what they’re listening to. Also the more you say the station name the more branding it gives the station as a whole. It will stick in peoples’ minds more and make them more likely to listen on a regular basis. Also in professional radio RAJAR figures are created from radio diaries which people fill out. If they hear a station name lots then they will remember that more when filling these out.

 

 Be yourself

 

You have to put your personality into your links. Talk naturally, because a listener can spot a phoney a mile off. Try not to put on a different accent or imitate a radio presenter you admire. Talk from your diaphragm (not your nose).

And don’t use phrases you wouldn’t use off air. Avoid radio clichés.

Talksport’s Charlie Wolf says that to be a great presenter: “You need to have an interesting life and be yourself on-air”

Although you are being yourself it is important to work out what aspects of yourself you are going to portray to your audience. Work out what parts of you they will be letting you know. It is best to draw up a list of what your ‘character’ is going to be even though it is still you.

It is okay to exaggerate your personality as well for radio. Many presenters use this themselves, acting like louder more confident people on the radio than the presenter is, is incredibly common.

 

Presenting Styles

 

There are many styles of presenting; usually it depends on the station, the time, the music and the presenter. Styles range from fast-paced, punchy, lively shows to mellow, thoughtful, spacious shows.

One major difference between these extremes is the creative use of music and jingles. For example, fast paced shows will try to avoid waiting for the song to finish before talking and use the introduction of songs and ‘talk up’ to the lyrics.

 

Show preparation

 

·        Plan your links ahead - jot down ideas and structures for links during songs before you open the microphone. It helps stop links consisting mainly of “umm, anyway, so, what next”, and also helps you avoid boring “that was, this is” links.

·        Pre fade intros + outros - you should know how each song you’re about to play starts and ends - it could be solid start, fade in, instrumental intro, fade out, suspended ending. This allows you to plan your links and to sound slicker. This is how presenters finish links bang on time before the vocals and sound slick when they stop and a track immediately kicks in.

·        Talking over songs - When talking over a song, the easiest thing to get wrong is the levels. The only way you can be sure to get this right is by listening on the headphones. If you’re unsure it’s better if the music is too quiet than too loud.

 

Avoid talking over the vocals in songs; something listeners find very annoying. If you don’t want to talk over silence, use songs with long intros/outros or even use an instrumental loop to talk over, then drop in the full version after your link. This is known as a bed. One technique is to use the same music as your bed for every link to give a consistent sound to your show.

When talking over music, although it is essential to be heard over the music by dipping the music, avoid dipping the music while you’re speaking and then fading the music back up during pauses - known as ducking. It sounds bad, and has the derogatory name fader wanking.

 

What to avoid

 

·        In jokes - Listeners do not want to feel excluded from your show. Think hard about whether what you are discussing is entertaining to everyone or just you and a couple of friends.

·        Begging people to phone/email the studio - sounding sorry for yourself or complaining about the lack of audience interaction is just one more reason for people not to get in touch. Would you want to talk to someone that desperate?

·        Discussing listening figures - if you know or suspect that listening figures are low or non-existent do not discuss the fact. Keep the listeners you have by continuing in a professional manner.

·        Discussing broken equipment - do not blame problems with your show on studio equipment. Even if things are broken the listener really does not care. Just get on with things. Apologise (rather than complain) only if technical difficulties mean your show needs to be cancelled.

·        Radio Clichés - talk like you would talk in real life, if you don’t say “ massive shout out to...” in real life don’t say it on the radio. see a list of radio clichés

·        Talking about mistakes - everyone makes mistakes, and if you do don’t open the mic and talk about them. The chances of someone noticing it are small to none and you talking about it will just make you look bad. Sshhhhhhh... move on and forget about it.

 

 

Keeping Listeners

 

Why people turn off

 

The main reasons that people turn off or retune their radio is because what they hear (chat, music, news, information) isn’t relevant to them.

Usually though, it’s just that they’ve finished with using the radio; it’s the end of their journey or they’re going out, and there’s nothing you can do about it.

 

Interaction

 

·        Involve the listener - get listeners involved in your show. Features are the best way of doing this - for example, competitions, or polls. Be wary that people will not always get in touch, if a poll or feature doesn’t get suitable interaction (usually a sign of a dull feature or low listener figures); never make up the names and messages; move on or land yourself in huge trouble (applies especially to features which are competitions). Keep asking for people to get in touch using different methods instead.

·        Get in touch - when asking for people to email in give them a reason to, ask a question or their opinion on something. There’s no point just reading the phone number out, no one will phone you just to say hi, give them a reason to call.

·        Trailing your show - once your show is full of good features and other interesting things, keep people listening by letting them know something good is coming up. Try saying “coming up next, the Darkness speak to us after their MTV appearance,” don’t play the interview till after a couple of songs and a jingle or two. It gives the listener a reason to stay tuned.

 

Tease your listeners a few items at a time, don’t reel off a big list of things coming up, except possibly once at the start of your show.

 

Pace your show

 

Break down your show into small chunks. Firstly by hour, and then by 20 minute slots.

With mainstream programming you should aim to play about 14 songs every hour (assuming two ad breaks and a news bulletin). If you’re playing too many songs then you are probably not delivering enough “other material”.

One technique to control the pace of your show is to plan out a “show clock”. It’s a chart that lists where and when you do things. It helps you space out your features and help you week in and week out to prepare the show. Some people even lay it out in a circle per hour like a clock.

Basic Show Clock Example: News Two Songs Link - Establish the show and yourself, what music and special features to expect etc... Two Songs Feature 1 (about 20 past) Two Songs Ads (about half past) Two Songs Feature 2 (about 40 past) Two Songs Link - What’s coming up in the next hour, programme or the station Ads HOUR ENDS

There will also be some very small links saying what music you’re playing and maybe a few jingles.

If you are presenting on your own, unless it is an interview or a feature something you should make your links last at the maximum a 30 seconds. Radio is a passive medium and people will be doing something else whilst listening to you. They won’t take anymore information in after 30 seconds. General banter is great in small doses, but putting up with it for five minutes is something that most listeners aren’t prepared to do and a skill that takes presenters like Chris Moyles years to develop.

Features can be longer, but two minutes is about as long as you want to go. Again people’s brains will just switch off.

Remember to include these things as well:

·        Station ident and the frequency (every two songs minimum)

·        Your name (every 15 minutes), show name.

·        Song names, artists, tour dates and release dates.

·        Station strap line

·        Station phone number

·        Website plugs

 

 

Radio etiquette

 

Listener not Listeners

 

Imagine you’re talking to a single, sole, listener. Radio is a personal medium, and listeners should feel that you’re talking directly to them. Never refer to your listeners as a group.

Avoid TV News style talking amongst yourself with links like “..and so we’re going to cross over to John in Berlin. John, what’s it like over there? - Well Peter, it’s nice weather but...” the listener is not John or Peter so is left out and confused by this sort of link on radio.

Don’t make jokes about how few listeners you have. Even if it’s true, it sounds unprofessional and ruins the illusion of radio.

Never assume the listener has been listening for longer than 1 song.

 

Illusion of radio

 

Radio can make people forget what they are doing, where they are, and forget they are listening to radio. Avoid ruining it for them by talking about things they can’t see, people they don’t know and technical terms that break the magic of radio or confuse the listener.

·        Technical problems/swearing When on air, never mention problems with studio equipment, station problems, and internal issues. It sounds amateurish and is not acceptable.

 

If something like a CD starts skipping get another one cued up and cross fade, don’t mention it, it only draws attention to it.

Don’t refer to technical terms or studio equipment. Don’t say “I’m just going to put a CD in” or “It’s not cued properly” - it spoils the illusion of radio. People don’t imagine you’re sitting in a tiny wee studio, and don’t know what “cue” means.

If you or a guest swears on air, don’t apologise, don’t mention it no one will have noticed, people are more likely to complain if you apologise and draw attention to it.

·        Dead Air 5 seconds of dead air on radio can seem like an eternity (try it - sit in silence for five seconds), 10 seconds and people will have retuned or switched off.

 

Avoid dead air at all times. It is good practice to have a back up song on CD, MD, vinyl or something ready to go on the computer just in case something fails.

 

 

Broadcasting Law

 

Presenters should follow the rules in the Ofcom Broadcast Code, and refer to the soon to be obsolete Radio Authority Programme Code

As these are large documents, here are some abbreviated important guidelines

 

Libel/Defamation

 

The station is responsible for what presenters say on air. Don’t make false claims/accusations about people or companies, particularly if they are big and are likely to sue. As the individual making the claim/accusation you are legally responsible for proving the truth behind any such statements. In other words your statement may, in fact, be true but if it cannot be backed up with evidence then this is irrelevant. this is a good overview of how to avoid libel/defamation.

NB: Libel and defamation have different definitions under English and Scots Law. Ensure you are familiar with the relevant legislation.

 

Bad taste in humour

 

Humour that offends against good taste or decency should be avoided. There is a danger of offence in the use of humour based on particular characteristics like race, gender or disability.

 

Drink and drugs

 

Programming should not contain references to drink, smoking and drug taking; unless in an educational context.

 

Swearing

 

The gratuitous use of offensive language, including blasphemy must be avoided. Bad language and blasphemy must not be used in programmes aimed at young listeners. There is no watershed in radio so just because it’s the middle of the night doesn’t mean it’s acceptable to swear throughout the show.

Use of bad language must be defensible in terms of context and authenticity. It is one thing, for example, when such language occurs in documentary output, and quite another when introduced for its own sake in, for example, a music based, entertainment programme. Many people who would not be unduly shocked by swearing are offended when it is used to excess and without justification.

Stations usually have their own policy on swearing. If you swear, DON’T apologise it only draws attention to it. Any complaints should be given the Station Manager’s contact details.

 

Station Branding

 

People listen to radio when they want to. Even Radio 4 only has a 40% appointment-to-listen audience. Most people don’t tune in for specific shows.

Your show isn’t standalone; it is part of a larger sound - the station. The station has to have a consistent sound so that every time a listener turns on they get the same “Station Sound”.

This means:

·        Using the station’s imaging (jingles, idents, trails).

·        Saying the phone number, email, frequency, text number… the same way as everyone else (“one ohh six point seven” not “one hundred and six point seven”). It gets it in peoples’ heads if everyone says it one way.

·        Trailing the station - upcoming events, other good shows, trail flagship shows like the chart.

·        Always thank the previous show.

·        Always trail the next show (when is it on, what they’ll be playing…).

 

No presenter is bigger than the station so you always say the stations first and your name second. “You’re listening to Student FM and I’m Joe Bloggs”

 

Show Branding

 

A consistent show format helps you plan your show and also makes it recognisable and appealing to regular listeners. Every week have:

·        Regular features

·        Running topics/items

·        The same main presenters

·        The same imaging (intro, jingles, stabs, beds)

·        Consistent musical style

 

 

How to promote your show:

·        Flyers, business cards, posters

·        Word of mouth

·        Email your mates every week

·        The power of MSN Messenger / Skype especially on the studio accounts.

·        Post on internet forums (especially relevant specialist music forums)

·        Invite guests in who’ll tell their mates or big names who’ll draw a listenership

·        Put a sticker for your show on the Station’s broadcast poster/flyer and stick them up

·        Write a good show profile for the station’s site, or build your own website

·        Graffiti (legal sites only unless you want to get yourself and the station into trouble. Try chalking pavements, writing on blackboards before lectures, writing on dirty vans... experiment)